Position Overview: 

The Weekend Manager is responsible for overseeing daily museum operations on Saturdays and Sundays, ensuring a welcoming and informative experience for all visitors while maintaining efficient store and site management.

Key Responsibilities: 

• Open and close the museum, including completing end-of-day cash reconciliation and reporting
• Supervise Visitor Services Technicians, supporting their work as interpreters in the house and clerks in the museum store
• Provide guided tours and assist visitors with the self-guided tour experience as needed
• Process ticket and retail sales in the museum store as needed
• Provide coverage for Visitor Services Technicians during breaks, including lunch periods
• Monitor and maintain museum store inventory, including restocking merchandise
• Ensure public spaces are clean, orderly, and visitor-ready throughout the day
• Assist with special projects and support overall museum operations as assigned

Minimum Qualifications:

• Professional appearance and demeanor
• Ability to collaborate with colleagues in a team-oriented environment while maintaining a high standard of visitor service
• Strong communication skills with the ability to convey historical information clearly and accurately
• Customer service mindset with attentiveness to visitor needs
• Dependability, punctuality, and sound judgment
• Ability to follow established procedures and enforce museum policies
• Basic proficiency with point-of-sale systems, computers, and phones
• Strong multitasking and organizational skills
• Availability to work both Saturdays and Sundays

Starting pay $17.00/hour.

Please include a resume, cover letter, and contact information for 3 professional references.

Â鶹´«Ã½Èë¿Úis an Equal Opportunity Employer and does not discriminate against anyone because of race, color, religion, national origin, political affiliation, sex, age, or disability. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

Contact:
Human Resources
hroffice@vmi.edu
540-464-7322

The post Weekend Manager-Jackson House Museum appeared first on Â鶹´«Ã½Èë¿Ú.

Job Duties:

•    Work in the Â鶹´«Ã½Èë¿ÚMuseum and Jackson House Museum stores as a clerk greeting visitors, selling merchandise and tour tickets.
•    Restock merchandise as needed. 
•    Assist in routine museum operations, including opening/closing, end of day cash reports, and answering the telephone.
•    Provide basic orientation for visitors.
•    Other duties as directed by the Assistant Museum Store Manager.

Minimum Qualification:

•    Neat, businesslike appearance.
•    Alertness, sensitivity to the needs and interests of museum visitors and store customers.
•    Promptness, reliability, maturity, and sound judgment.
•    Ability to follow routine procedures and to enforce policies.
•    Basic knowledge of computer and POS.
•    Basic knowledge of handling and counting money
•    Retail sales, customer service and or museum experience a plus but not required. 

Additional Considerations:

Please include a resume, cover letter, and contact information for 3 professional references.

Â鶹´«Ã½Èë¿Úis an Equal Opportunity Employer and does not discriminate against anyone because of race, color, religion, national origin, political affiliation, sex, age, or disability. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

Contact:
Human Resources
hroffice@vmi.edu
540-464-7322

The post Visitor Services Technician – Jackson House appeared first on Â鶹´«Ã½Èë¿Ú.